Custom-built communications solutions

Tel: (+40) 215 660053
Fax: (+40) 215 660054
Mail: contact@voipit.ro


CONSULTING

PERSONALIZED CONSULTING

As mentioned initially, we offer you our expertise and honest advice about what to do and especially what not to do in the telephony field. More precisely, we offer:

  • support and maintenance for gateways and SIP phones installed by us, either on a subscription plan with interventions included, or on-demand, whenever you need it.
  • technical support for your third party PBX systems (not installed by VoIPIT).
  • audit and optimization for your internal network (IP and telephony).
  • assistance with migrating from classical PBX systems to VoIP telephony (regardless if you decide to purchase our own services or not).
  • technical liaison between you and your providers (VoIP telephony or ISP).

You can open technical trouble tickets, and based upon your chosen plan (with or without a subscription), you will either pay a monthly fee or just when you need our help.


VoIPITConsult Remote - 10 EUR/month

  • upgrade, maintenance, reconfiguring
  • includes 3 informational tickets
  • remote troubleshooting (TeamViewer)
  • optional on-site visits: 20 EUR/intervention
  • guaranteed success (intervention is free if we do not solve the reported issue)

VoIPITConsult On-Site - 20 EUR/month

  • upgrade, maintenance, reconfiguring
  • network audit and optimization
  • includes 3 informational tickets
  • remote troubleshooting (TeamViewer)
  • includes 2 monthly on-site visits (upon customer request)
  • supplementary on-site visits: 10 EUR/intervention
  • guaranteed success (intervention is free if we do not solve the reported issue)

VoIPITConsult On-Demand - 0 EUR/month

  • no monthly fee
  • informational tickets: 5 EUR/question
  • remote troubleshooting (TeamViewer): 30 EUR/session
  • on-site visits: 50 EUR/intervention
  • guaranteed success (intervention is free if we do not solve the reported issue)

On-site visits are currently included just in Bucharest, Romania. Travel to other regions will incur additional costs.

These are our standard offers, presented as reference-points. For a personalized solution, describe us your requests and we will tailor one for you within the shortest time.